Refund and Returns Policy

Return Policy

At solutionsinn, we strive to provide high-quality Solar /UPS parts and accessories. Please review our return policy before making a purchase.

Eligibility for Returns

We accept returns under the following conditions:

The item must be returned within 24 hours of the purchase date.
The product must be strictly sealed, unopened, and in its original packaging.
Opened, used, or damaged products cannot be returned.

Non-Returnable Items

The following items are not eligible for return or exchange :
Opened or unsealed products. Once the packaging is broken, the item is considered sold.
Backordered items requested on order. These items are final sale and cannot be returned or exchanged.

Return Process

Contact our support team at solutionsinn.com.pk within 24 hours of purchase.
Provide your order number and proof of purchase .
If the return is approved, you will receive instructions on how to ship the item back.
The customer is responsible for the return shipping cost.

Refunds

Once we receive and inspect the item, we will process a refund using your original payment method.
Refunds will be issued only if the item meets our return conditions.

Shipping fees are non-refundable .